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infrastructure:services:zammad [2024-05-25 09:00 UTC] – [Data entry] stbinfrastructure:services:zammad [2024-11-19 09:40 UTC] (current) – [Deleting Users] stb
Line 2: Line 2:
 ---- dataentry service ---- ---- dataentry service ----
 service-urls_urls          : https://zammad.hamburg.ccc.de service-urls_urls          : https://zammad.hamburg.ccc.de
-other-service-fqdns        : @@Other-Service-FQDNs@@+other-service-fqdns        : 
 host-fqdn                  : zammad-intern host-fqdn                  : zammad-intern
 netbox-link_url            : https://netbox.hamburg.ccc.de/virtualization/virtual-machines/52/ netbox-link_url            : https://netbox.hamburg.ccc.de/virtualization/virtual-machines/52/
Line 9: Line 9:
 ccchh-id-integration_yesno : true ccchh-id-integration_yesno : true
 ---- ----
 +
  
  
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 ==== Deleting Users ==== ==== Deleting Users ====
  
-Deleting users from Zammad can be difficult; we had problems remmoving them through the data privacy cleanup job (see https://zammad.hamburg.ccc.de/#system/data_privacy)+Deleting users from Zammad can be difficult; we had problems removing them through the data privacy cleanup job (see https://zammad.hamburg.ccc.de/#system/data_privacy)
  
 Instead, you can remove users through the [[https://docs.zammad.org/en/latest/admin/console/dangerzone-for-experts.html|command line]]: Instead, you can remove users through the [[https://docs.zammad.org/en/latest/admin/console/dangerzone-for-experts.html|command line]]:
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    organization_id: nil,    organization_id: nil,
   ...   ...
-  + 
 +==== Running maintainance tasks manually ==== 
 + 
 +Zammad apparently sometimes needs some handholding, which can be accomplished by running a rake task or two. Available tasks: 
 + 
 +  root@zammad:/ansible_docker_compose# docker exec ansible_docker_compose-zammad-railsserver-1 /docker-entrypoint.sh rake --tasks 
 + 
 +Rebuilding the search indices:   
 +  root@zammad:/ansible_docker_compose# docker exec ansible_docker_compose-zammad-railsserver-1 /docker-entrypoint.sh rake rake zammad:searchindex:rebuild 
infrastructure/services/zammad.1716627659.txt.gz · Last modified: 2024-05-25 09:00 UTC by stb

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